I just received a notice that I am for renewal of my Office product on June *, but my E...

GetHuman-lgomezus's customer service issue with Dell from May 2018

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The issue in GetHuman-lgomezus's own words
I just received a notice that I am for renewal of my Office product on June *, but my Exell program, that is part of Office, is not working. Everytime I start it a box with the message Stdold**.tlb appears. When I click "ok" it starts "Configuring Microsoft Office professional Plus ****" which lasts about * minutes before Exell starts working. I am not pleased with that because everytime I have to wait for he program to configure.
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Dell

Customer service issue
Reported by GetHuman-lgomezus
May 15th, 2018 - 10 mons ago
I have an issue with Dell too
Not resolved
Seen by 10 customers so far
Similar issue to 436 others
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GetHuman-lgomezus started working on this issue
May 15th, 2018 3:16pm
GetHuman-lgomezus indicated the issue is not fixed yet.
May 15th, 2018 5:25pm