I just got a new Dell XPS **** laptop and a new Dell U****D monitor. I connected them w...

GetHuman4166028's Refund a Charge issue with Dell - Tech Support from December 2019

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The issue in GetHuman4166028's own words
I just got a new Dell XPS **** laptop and a new Dell U****D monitor. I connected them with a DP to HDMI cable. The monitor scanned for a signal then says "No HDMI*MHL cable. *I went to Settings, prompted the laptop to Detect an external monitor, It said it could not detect one.*Please let me know how to connect these two.*Thanks!

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Got tired of waiting for Dell to respond after ** minutes so I went to CostCo Concierge. They took care of it right away, Thanks-
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Dell - Tech Support

Refund a Charge issue
Reported by GetHuman4166028
Dec 28th, 2019 - a year ago
I have an issue with Dell - Tech Support too
Fixed
GetHuman4166028 shared how to fix
Seen by 4 customers so far
Similar issue to 632 others
0 customers following this
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Timeline

GetHuman4166028 started working on this issue
Dec 28th, 2019 8:01pm
GetHuman4166028 confirmed the issue is fixed. Hooray!
Dec 29th, 2019 8:13pm

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