Inspiron *** was acting weirdly this morning, so I figured I should shut it down. I hi...

GetHuman-ricknroe's customer service issue with Dell - Tech Support from November 2018

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The issue in GetHuman-ricknroe's own words
Inspiron *** was acting weirdly this morning, so I figured I should shut it down. I hit the shut down on the menu, but when I returned to it several hours later, the screen was blank, but the computer was still on and humming. I tried to make it open up on the screen by hiting escape and tried pushing the power button. It would do nothing . So my next option was to kill the power and restart it. It will now do nothing at all. Any ideas?
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Dell - Tech Support

Customer service issue
Reported by GetHuman-ricknroe
Nov 12th, 2018 - 4 mons ago
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Nov 12th, 2018 12:17am