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GetHuman-ryng's customer service issue with Dell - Tech Support from August 2018

Help with my Dell - Tech Support issue
The issue in GetHuman-ryng's own words
Find some answers to questions. ... I got my new laptop on *-*-**. I've managed to get it up and running. Am connected to WIFI and have the printer connected. I know nothing about computers, so I think this was quite an accomplishment. **I have some questions:**Where are the activity lights (like hard drive and battery lights)? It's hard to tell if the computer is actually working to find something I've entered, or if I just need to wait until it does or doesn't show me results.**There was supposed to be an Energy Star label. Where would I find that label?**I don't understand the purpose of the fingerprint if you have to press the power button and enter the password to gain access.**Was I supposed to have received an invoice ?**Should I have received some sort of documentation other than the short quick start instructions?**I'm sure I'll have more questions, but this is a start.
Just to get answers to the questions I asked, or tell me how to find the answers.
Around ** years.
I've tried to look online for the answers. Like the status lights. Maybe there aren't any status lights, but I can't find the answer.
I have an issue with Dell - Tech Support too
How GetHuman-ryng fixed the problem
ooking online and at manuals.
Please help with my Dell - Tech Support issue
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Dell - Tech Support

Inspiron **** Tag BFYSCQ* Code ***********
Customer service issue
Reported by GetHuman-ryng
Aug 25th, 2018 - 4 mons ago
I have an issue with Dell - Tech Support too
Fixed
Seen by 8 customers so far
Similar issue to 852 others
0 customers following this
Items needed
Name
Order number
Billing address
Email address on the account
Machine serial Number
Machine product number
Timeline
GetHuman-ryng started working on this issue
Aug 25th 8:36am
GetHuman-ryng indicated the issue is not fixed yet.
Aug 25th 9:41am
GetHuman-ryng indicated the issue is not fixed yet.
Aug 25th 10:00am
GetHuman-ryng confirmed the issue is fixed. Hooray!
Aug 26th 3:23pm
GetHuman-ryng confirmed the issue is fixed. Hooray!
Aug 26th 3:26pm
GetHuman-ryng confirmed the issue is fixed. Hooray!
Aug 26th 3:36pm