I saw a refresh thing on start I thought it was from dell .It got rid of files and alm...

GetHuman-lanfordb's customer service issue with Dell - Tech Support from June 2018

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The issue in GetHuman-lanfordb's own words
I saw a refresh thing on start I thought it was from dell .It got rid of files and almost ever thing. nothing is working right now except face book. I tried system reset but it crashed I guess I cant get it back up . I got on my bank sight said my sign on name was wrong .I think I may have a hacker are virus .sometimes the same window don't come back on things.can you take over my computer and see what is going on .thanks
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Dell - Tech Support

Customer service issue
Reported by GetHuman-lanfordb
Jun 9th, 2018 - a yr ago
I have an issue with Dell - Tech Support too
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Seen by 2 customers so far
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GetHuman-lanfordb started working on this issue
Jun 9th, 2018 2:49am