The black screen came up and froze - Go through set up - The laptop will not work now

GetHuman411492's customer service issue with Dell - Tech Support from April 2018

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The issue in GetHuman411492's own words
Go through set up ... The black screen came up and froze
The laptop will not work now
Tell me what it do
I have an issue with Dell - Tech Support too
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Dell - Tech Support

Laptop
Customer service issue
Reported by GetHuman411492
Apr 24th, 2018 - 7 mons ago
I have an issue with Dell - Tech Support too
Not resolved
Seen by 4 customers so far
Similar issue to 1287 others
0 customers following this
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Timeline
GetHuman411492 started working on this issue
Apr 24th 10:02pm