my screen went blank - use my pc

GetHuman587824's customer service issue with Dell - Tech Support from April 2018

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Help with my Dell - Tech Support issue
Before contacting them, items GetHuman587824 may need:
Name, Order number, Billing address, Email address on the account, Machine serial Number, and Machine product number
GetHuman587824's next move: have a Dell - Tech Support rep call.
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The issue and preferred resolution, in GetHuman587824's own words:
use my pc ... my screen went blank
I trust that Dell - Tech Support will make this right and come up with a resolution that is fair.
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Dell - Tech Support

dell pc service tag j**chd*
Customer service issue
Reported by GetHuman587824
Apr 19th, 2018 - 3 mons ago
I have an issue with Dell - Tech Support too
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Seen by 3 customers so far
Similar issue to 589 others
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GetHuman587824 started working on this issue
Apr 19th 5:27pm