I can’t click on any songs in my favourites and a msg pops up saying I’ve got to get pr...

GetHuman2205699's customer service issue with Deezer from February 2019

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The issue in GetHuman2205699's own words
I can’t click on any songs in my favourites and a msg pops up saying I’ve got to get premium to listen to individual tracks but deezer is supposed to be free I’ve been with deezer for long time now and I’ve never needed premium before plus £**.** is a lot for a premium subscription and I’m living on fresh air as it is due to devastating circumstances plus the shuffle mode keeps comming up with same sponsors track everytime and I can’t get rid of it coz can’t click on any song in my favourites to change it your practically forcing me to go premium when I haven’t got the money for it I’m not happy whatsoever I love my music
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Customer service issue
Reported by GetHuman2205699
Feb 15th, 2019 - 8 mons ago
I have an issue with Deezer too
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Seen by 2 customers so far
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GetHuman2205699 started working on this issue
Feb 15th 9:18am