I can’t click on any songs in my favourites and a msg pops up saying I’ve got to get pr...
GetHuman2205699's customer service issue with Deezer from February 2019
Help with my Deezer issue
First: share to improve GetHuman2205699's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman2205699's next move: try the Deezer help center.
Deezer doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2205699 will want to follow the link below to head to their help center. We will check on GetHuman2205699 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman2205699 may need:
Name, Email, Phone number or other identifying information
The issue in GetHuman2205699's own words
I can’t click on any songs in my favourites and a msg pops up saying I’ve got to get premium to listen to individual tracks but deezer is supposed to be free I’ve been with deezer for long time now and I’ve never needed premium before plus £**.** is a lot for a premium subscription and I’m living on fresh air as it is due to devastating circumstances plus the shuffle mode keeps comming up with same sponsors track everytime and I can’t get rid of it coz can’t click on any song in my favourites to change it your practically forcing me to go premium when I haven’t got the money for it I’m not happy whatsoever I love my music
GetHuman2205699 did not yet indicate what Deezer should do to make this right.
I have an issue with Deezer too
How GetHuman2205699 fixed the problem
We are waiting for GetHuman2205699 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.