I'm trying to switch from a basic free deezer account to a student deezer zccount, howe...

GetHuman-joekeb's customer service issue with Deezer from August 2018

Help with my Deezer issue
The issue in GetHuman-joekeb's own words
I'm trying to switch from a basic free deezer account to a student deezer zccount, however when i click on the 'free ** day trail' button it tells it's not possible (because i already tried deezer for free in the past), okay but i dont see how i can subscribe to the student deezer plan otherwise, can you please help me subscribe to this plan. I am currently enrolled in college, freshman year and i am ready to provide you with the necessary information of course. Thank you for your help, i appreciate it
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Deezer

Customer service issue
Reported by GetHuman-joekeb
Aug 25th, 2018 - 4 mons ago
I have an issue with Deezer too
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Seen by 4 customers so far
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GetHuman-joekeb started working on this issue
Aug 25th 4:32am
GetHuman-joekeb indicated the issue is not fixed yet.
Aug 25th 5:33am
GetHuman-joekeb indicated the issue is not fixed yet.
Aug 28th 12:55am