paying a bill. whenever I say or type the account number it keeps saying it can't ident...

GetHuman-maliekah's customer service issue with DTE Energy from September 2018

2 views
 | 
372 similar
 | 
0 following
Help with my DTE Energy issue
First: share to improve GetHuman-maliekah's odds
Strength in numbers! Companies respond better when others are watching.
Did we steer you to the right help?
Waiting to see if GetHuman-maliekah got the right customer help using our suggestion.
The issue in GetHuman-maliekah's own words
paying a bill. whenever I say or type the account number it keeps saying it can't identify it which is annoying.
GetHuman-maliekah did not yet indicate what DTE Energy should do to make this right.
I have an issue with DTE Energy too
How GetHuman-maliekah fixed the problem
We are waiting for GetHuman-maliekah to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get DTE Energy's attention and get better help faster. Tap below to get started.
Having DTE Energy issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would DTE Energy email you?
This email address isn't valid
Follow this issue
See how GetHuman-maliekah fixes it.
This email address isn't valid

DTE Energy

Customer service issue
Reported by GetHuman-maliekah
Sep 27th, 2018 - 20d ago
I have an issue with DTE Energy too
Not resolved
Seen by 2 customers so far
Similar issue to 372 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
PIN on Account
Account Holder Name
Phone Number
Email on Account
Billing Address
Last 4 of Social Security
Account Number
Timeline
GetHuman-maliekah started working on this issue
Sep 27th 9:45pm