I called ********* and made appointment to have my gas shut off today between **:** and...
GetHuman-jpiar's customer service issue with DTE Energy from May 2018
Help with my DTE Energy issue
First: share to improve GetHuman-jpiar's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-jpiar's next move: talk to DTE Energy when they open.
DTE Energy's call center is closed now. We will send GetHuman-jpiar a reminder to call them when they open. Nothing to do for now but wait!
Before contacting them, items GetHuman-jpiar may need:
PIN on Account, Account Holder Name, Phone Number, Email on Account, Billing Address, Last 4 of Social Security, and Account Number
The issue in GetHuman-jpiar's own words
I called ********* and made appointment to have my gas shut off today between **:** and *:**.Morder number is *** *** ****.I am moving out tonight and no one will be here after today.I called,made an appointment for today and no one fron DTE IS HERE OR NO ONE HAS CALLED ME..i AM NOT RESPONSABE FOR GAS USAGE AT *** Lincoln aVE AFTER TODAY AND SERVACE is suppose to be turned on at new address at *** Wallace St. tomarrow *********.Your phone numbers for DTEdo not work,not sure whats wrong but tried both numbers.sOMEONE NEEDS TO COME OUT HERE BEFORE *"** TO SHUT OFF GAS AND END THIS
GetHuman-jpiar did not yet indicate what DTE Energy should do to make this right.
I have an issue with DTE Energy too
How GetHuman-jpiar fixed the problem
We are waiting for GetHuman-jpiar to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.