order ************elaine pinckard******@***.com*order and was charged for * pair of sho...

GetHuman4615203's Product Issues with DSW from April 2020

Help with my DSW issue
First: share to improve GetHuman4615203's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman4615203 may need:
Account name, Email address, Order number, Billing address, Shipping address, and Billing phone number
The issue in GetHuman4615203's own words
order ************elaine pinckard******@***.com*order and was charged for * pair of shoes just alike-one for a birthday gift for my friend and one for myself. only one pair was delivered and I have an email to reorder or get money back on *nd pair. thought you might want to reach out to the delivery truck but I have had no luck. Please send me another pair just as I ordered as I do not know how to do that on line as you ask without being charged. Sorry for this but I waited a day or so just to see if they might be delivered seperately. Please just let me know what to do if I am suppose to re order. I have a pair of these in another color and decided to give my best friend a pair for her birthday and order myself another color too since they were on sale. Sorry of this on my end at this time-I run an essential business and I know how hard this is to keep it open and going!

GetHuman4615203 did not yet indicate what DSW should do to make this right.

How GetHuman4615203 fixed the problem

We are waiting for GetHuman4615203 to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common DSW customer problems.
How Do I Change My Shipping Address with Dsw?Why Has My Item Not Shipped with Dsw?
Do you have a customer issue as well?
We can help you get DSW's attention and get better help faster. Tap below to get started.
Having DSW issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

DSW

Product Issues
Reported by GetHuman4615203
Apr 10th, 2020 - 6 months ago
Not resolved
Seen by 4 customers so far
Similar issue to 439 others
0 customers following this

Timeline

GetHuman4615203 started working on this issue
Apr 10th 3:52am