Before contacting them, items GetHuman-ravenesq may need:
Account name, Email address, Order number, Billing address, Shipping address, and Billing phone number
The issue in GetHuman-ravenesq's own words
Hello,*I am am Elite member (************) and very involved in civic engagement. When I heard about your donation offer and **points for doing so I was ecstatic. Unfortunately, I showed up with ** pairs of new and gently new high heel pumps and wedges at the Brea store today. I was instructed that I was to only get ** points for all of them. Unless I come back everyday and bring a pair. What?? That is nonsense! I am writing this to let you know that is an inconvenience. Why not accept *-* or even * for the day and perhaps have to points show up later? **With every woman jumping on the KonMari bandwagon we are all cleaning out our closets and many items including shoes are not sparking joy for us so having your outlet to donate for a good cause and get a little reward is attractive. **The front desk woman said that a woman had to stop by everyday for months to collect $***. Believe me we WILL spend the money there just make it easier for us. You might’ve lost a customer like me because I will just donate to Assistance League and start shopping at Nordstrom Rack. **I urge you to change this one pair a day- it’s crazy and not one woman I know will return one pair ever. It will be multiple shoes. At least let us donate a few more a day. **Think about it!!! **Tisha-Stephanie Tovar**Sent from my iPhone
GetHuman-ravenesq did not yet indicate what DSW should do to make this right.
I have an issue with DSW too
How GetHuman-ravenesq fixed the problem
We are waiting for GetHuman-ravenesq to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.