Hi I ordered Sperry duck boots along with the free weekender bag and the Sperry boots w...

GetHuman-krissyep's customer service issue with DSW from November 2018

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The issue in GetHuman-krissyep's own words
Hi I ordered Sperry duck boots along with the free weekender bag and the Sperry boots were cancelled for some reason but the free bag still shipped and says it was **.** so I contacted DSW and they told me I am going to get charged for the FREE bag and would have to return the bag at a store or pay to have it shipped back which is ridiculous. They told me to do live chat to get refunded.*Kristyn Pieper*Order Number * **********
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DSW

Customer service issue
Reported by GetHuman-krissyep
Nov 27th, 2018 - 9 mons ago
I have an issue with DSW too
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GetHuman-krissyep started working on this issue
Nov 27th, 2018 10:19pm