I purchased $***.** worth of shoes today, the day after your promotion for a free weeke...

GetHuman1335909's customer service issue with DSW from October 2018

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The issue in GetHuman1335909's own words
I purchased $***.** worth of shoes today, the day after your promotion for a free weekend bag with a $**.** purchase. It was early in the afternoon, just one day after the promotion. I was told there were no more bags available. How could this be?! One day late?? I am a rewards customer and have been for ** years, and this is not a fair or honest promotion. I will return my purchase tomorrow and buy my boots from an honest establishment. I am very disappointed in DSW
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DSW

Customer service issue
Reported by GetHuman1335909
Oct 12th, 2018 - a mon ago
I have an issue with DSW too
Not resolved
Seen by 2 customers so far
Similar issue to 517 others
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Timeline
GetHuman1335909 started working on this issue
Oct 12th 11:53pm