Defective item. I ordered some Sam Edelman shoes about three weeks ago and have only wo...
GetHuman-steelea's customer service issue with DSW from May 2018
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The issue in GetHuman-steelea's own words
Defective item. I ordered some Sam Edelman shoes about three weeks ago and have only worn them a few times and now one of the shoes is already coming apart. The other shoe is completely fine, so I assume it’s just a defective shoe. Sam Edelman is a nice brand and should hold up much longer than these have so I’m disappointed. I love the shoes so I would like a replacement. I can send picture of the shoe that is coming apart as well.
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