Today ********* I went to the store in Lancaster Pa .And Had a very great experience. I...

GetHuman628611's customer service issue with DSW from April 2018

Help with my DSW issue
The issue in GetHuman628611's own words
Today ********* I went to the store in Lancaster Pa .And Had a very great experience. I have to use a walker when I entered the store, there was only one person behind the counter, I asked if she had any shoe horns, she said sure and then proceeded to check several aisles until she found one then I asked if she could point me to the shoes I was looking for come on I'll show you. This person went out of her way to assist me she showed me where they were and then made sure I got the right size. If I were in business this is the person I would want working for me.
GetHuman628611 did not yet indicate what DSW should do to make this right.
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How GetHuman628611 fixed the problem
It was not a problem, I wanted you to know how helpful your employee was.
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Customer service issue
Reported by GetHuman628611
Apr 25th, 2018 - a yr ago
I have an issue with DSW too
GetHuman628611 shared how to fix
Seen by 2 customers so far
Similar issue to 1524 others
0 customers following this
Items needed
Account name
Email address
Order number
Billing address
Shipping address
Billing phone number
GetHuman628611 started working on this issue
Apr 25th, 2018 6:32pm
GetHuman628611 confirmed the issue is fixed. Hooray!
Apr 26th, 2018 2:16pm