We received a package from your company addressed to our address for a MEGHAN REINERT...

GetHuman-manocchi's Complaint issue with DSW.com from November 2020

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The issue in GetHuman-manocchi's own words
We received a package from your company addressed to our address for a MEGHAN REINERT. No one by that name has ever lived in this house. This residence is and has been occupied by only my husband and I for several years.*The package received contains a pair of Gucci men’s loafers, size * and valued at $***.**. My husband and I did not order these shoes. Please send someone to pick up this box and if this is not done within the next few days I will donate these shoes to a homeless shelter or Goodwill. We have both tried to contact your company to no avail and I’m not going to go to the trouble to take it to a fed ex location to return. Our phone is ***-***-****. Diana Manocchio

GetHuman-manocchi did not yet indicate what DSW.com should do to make this right.

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DSW.com

Complaint issue
Reported by GetHuman-manocchi
Nov 3rd, 2020 - 9 months ago
Not resolved
Seen by 9 customers so far
Similar issue to 651 others
0 customers following this

Timeline

GetHuman-manocchi started working on this issue
Nov 3rd, 2020 3:57pm

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