wrong shoes

GetHuman-roxannbo's Returns issue with DSW.com from April 2020

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The issue in GetHuman-roxannbo's own words
I want the shoes I ordered ... The shoes I ordered are not the ones I got and not the ones on the invoice.*Order number ***********RoxAnn Boston***** Purcell ST *unit I-**Brighton, CO *****
Send a return label and you send the shoes I ordered. I don't want to get charged for shipping for the shoes I ordered. If I don't get them I will contact PayPal and get my money back.
What difference does it make how long I have been a customer? I ordered something and didn't get it and it needs to be fixed.
How GetHuman-roxannbo fixed the problem

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DSW.com

Returns issue
Reported by GetHuman-roxannbo
Apr 21st, 2020 - 10 months ago
Not resolved
Seen by 7 customers so far
Similar issue to 323 others
0 customers following this
Items needed
Order number
Billing address
Email address on the account (if applicable)

Timeline

GetHuman-roxannbo started working on this issue
Apr 21st, 2020 11:31pm
GetHuman-roxannbo indicated the issue is not fixed yet.
Apr 24th, 2020 5:46pm
GetHuman-roxannbo indicated the issue is not fixed yet.
Apr 24th, 2020 5:48pm
GetHuman-roxannbo indicated the issue is not fixed yet.
Apr 24th, 2020 5:49pm
GetHuman-roxannbo indicated the issue is not fixed yet.
Apr 24th, 2020 5:49pm

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