My order no. **********. *I ordered * pairs of shoes which entitled me to a free weeken...
GetHuman691579's customer service issue with DSW.com from May 2018
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My order no. **********. *I ordered * pairs of shoes which entitled me to a free weekender bag. I received only one pair of shoes and I was charged for the weekend bag, which I was told was Free. and shipping charges , but based on my total $ amount was suppose to be free. They also did not apply my $**.** coupon ???. Please clarify What is going on. I literally waited close to * hours to place this order. Now the wait time is *** minutes for a customer service rep.
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