extremely lengthy wait times - speak to a customer service rep * different times about...

GetHuman624750's complaint issue with DSW.com from April 2018

Help with my DSW.com issue
speak to a customer service rep * different times about the same issue ... extremely lengthy wait times
I need to reset my p***word to order addtional shoes for my wedding party
First, it would be to correct the issue and not have customers wait longer than a few minutes to speak to someone. Second, I should be given something for my time. The *st time I called I waited *hr and **mins before hanging up, **mins the *nd time and I am currently on hold now, its been *hr and **mins and counting.
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DSW.com

*** customer service phone number
complaint issue
Reported by GetHuman624750
Apr 24th, 2018 - 3 mons ago
I have an issue with DSW.com too
Not resolved
Seen by 8 customers so far
Similar issue to 29 others
0 customers following this
Items needed
Order number
Billing address
Email address on the account (if applicable)
Timeline
GetHuman624750 started working on this issue
Apr 24th 3:19pm
GetHuman624750 indicated the issue is not fixed yet.
Apr 24th 4:21pm
GetHuman624750 indicated the issue is not fixed yet.
Apr 24th 5:37pm
GetHuman624750 indicated the issue is not fixed yet.
Apr 30th 2:29pm