extremely lengthy wait times - speak to a customer service rep * different times about...
GetHuman624750's complaint issue with DSW.com from April 2018
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The issue in GetHuman624750's own words
speak to a customer service rep * different times about the same issue ... extremely lengthy wait times
I need to reset my password to order addtional shoes for my wedding party
First, it would be to correct the issue and not have customers wait longer than a few minutes to speak to someone. Second, I should be given something for my time. The *st time I called I waited *hr and **mins before hanging up, **mins the *nd time and I am currently on hold now, its been *hr and **mins and counting.
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