On December **, I called and talked to the outdoor division about dish tv! I told them...
GetHuman4111375's customer service issue with DISH from December 2019
Help with my DISH issue
Before contacting them, items GetHuman4111375 may need:
Account Name, Account phone number, Email address on the account, and Billing address
The issue in GetHuman4111375's own words
On December **, I called and talked to the outdoor division about dish tv! I told them that I was canceling my service with directv and already had a dish and receiver for dish! I was asked where I got the receiver and told to return it because it might not work and that they would ship me one immediately. *I did as recommended, paid for a receiver by CC and received confirmation and told that the receiver would ship immediately and I should get it by Monday or Tuesday and that I would be getting shipping info as soon as it shipped!*By late Monday afternoon, Dec **, I still had not received shipping info! I called customer service, was given a number to call which turned out to be an independent retailer and had to call dish back!*Finall after a lengthy time on the phone was told that it had been shipped! Later I received notice of shipping and that I could expect the package by the end of the day on Dec **!*So, my issue is that it should not have taken that much time and a follow up call for me to get the receiver shipped and since I have already canceled directv, I have been without service longer than expected!*If this is the normal service that Dish provides, perhaps I made a mistake switching to to Dish and unless I receive an acceptable explanation for this service, or lack there of, I am considering returning the Dish receiver and going elsewhere!*Sincerely *Gar Goforth
GetHuman4111375 did not yet indicate what DISH should do to make this right.
I have an issue with DISH too
How GetHuman4111375 fixed the problem
We are waiting for GetHuman4111375 to fix the problem and share the solution with the rest of us customers.
Please help with my DISH issue
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common DISH customer problems.
We can help you get DISH's attention and get better help faster. Tap below to get started.
Having DISH issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Customer service issue
Reported by GetHuman4111375
Dec 17th, 2019 - 10 months ago
I have an issue with DISH too
Seen by 1 customer so far
Similar issue to 1118 others
0 customers following this
GetHuman4111375 started working on this issue
Dec 17th, 2019 4:47pm
GetHuman4111375 shared this issue with others over email
Dec 17th, 2019 4:50pm
Paying Too Much for Your Plan?
We created a free, impartial concierge you can speak to right now that can compare TV, cable, phone, and Internet deals in your area. Are you already getting the best deal? Call now and talk to a real, live person who can tell you what promotions you are missing out on.