February *, ******Hello,**In January, **** Dish upgraded our equipment (receiver, remot...

GetHuman-dvdgmlws's customer service issue with DISH from February 2019

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February *, ******Hello,**In January, **** Dish upgraded our equipment (receiver, remotes, etc.) at their request. We still have the same Dish channels package as before and we were told that the equipment upgrade should actually lower our monthly bill a little bit. **What actually happened after the upgrade is our monthly bill has increased by $**.** (was $***.**, is now $***.**). **Is there any way our monthly bill can be lowered? My wife and I are both retired (ages ** and **) and on fixed incomes. Any advice would be appreciated.**Thank you,*David Gamlowski******@***.com
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Customer service issue
Reported by GetHuman-dvdgmlws
Feb 6th, 2019 - 3 mons ago
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Feb 6th 5:23pm