Package was sent from Newark CA to Durango CO. tracking number...
GetHuman-durvana's customer service issue with DHL from August 2018
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The issue in GetHuman-durvana's own words
Package was sent from Newark CA to Durango CO. tracking number ********************** For some reason your system isn’t updating the progress information. It just says: ELECTRONIC NOTIFICATION RECEIVED: YOUR ORDER HAS BEEN PROCESSED AND TRACKING WILL BE UPDATED SOON and that was July **. the system isn’t updating progress information and no other information is available. Over on the USPS side it says: USPS Currently Awaiting Package*A status update is not yet available for your package. It will be available when the shipper provides an update or the package is delivered to USPS. Check back soon. It has now been ** days. Can we put a tracer on this or just call it a lost packge.
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