Tracking parcel CJ*********DE. Tracking says 'successfully delivered'. Parcel not recei...

GetHuman-tonbyr's customer service issue with DHL from July 2018

Help with my DHL issue
The issue in GetHuman-tonbyr's own words
Tracking parcel CJ*********DE. Tracking says 'successfully delivered'. Parcel not received. Last tracking info was in Germany on Wednesday **********. Please update as to parcel whereabouts.
GetHuman-tonbyr did not yet indicate what DHL should do to make this right.
I have an issue with DHL too
How GetHuman-tonbyr fixed the problem
It did not get fixed, the item never arrived, it was returned mid-delivery (by whom?) and a full refund given. Never even saw the item. Bizarre!
Please help with my DHL issue
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DHL

Customer service issue
Reported by GetHuman-tonbyr
Jul 13th, 2018 - a yr ago
I have an issue with DHL too
Fixed
GetHuman-tonbyr shared how to fix
Seen by 4 customers so far
Similar issue to 131 others
0 customers following this
Items needed
Full name
Phone number on order
Email on order
Order Number
Home and billing address
Timeline
GetHuman-tonbyr started working on this issue
Jul 13th, 2018 12:27pm
GetHuman-tonbyr confirmed the issue is fixed. Hooray!
Jul 13th, 2018 8:27pm
GetHuman-tonbyr confirmed the issue is fixed. Hooray!
Jul 16th, 2018 8:08pm