Yes I just did a chat on an order I having an issue with about ** minutes ago I sent my...

GetHuman4874255's Track an Order issue with DHGate.com from May 2020

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GetHuman4874255's next move: find and follow the right step-by-step guide.
DHGate.com doesn't have a customer phone number that is answered by an agent. Instead, GetHuman4874255 will need to dig through the advice provided by DHGate.com, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman4874255 can let us know if they help or not.
Before contacting them, items GetHuman4874255 may need:
Name on the account, Address on the account, Email on the account, and Order number
Top Tip from another customer
Check all folders in your email attached to your account for tracking orders. They usually have the tracking information there. If not, log into your account on the company’s website and look under your previous orders there.
The issue in GetHuman4874255's own words
Yes I just did a chat on an order I having an issue with about ** minutes ago I sent my first text message to u guy's this is about to order of a military ring that I bought online around may *th and I would take it out of my account on May **th and I got an email saying it was being shipped out on the **th and it hasn't arrived. Haven't came here I don't know what's happened to it but if somebody to run a tracking order on that my email is *****@***.com my home address is **** Mockingbird, valley springs, ca ***** please investigate this , if it was lost in mail I would like a refund, thanks* Order ***********

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DHGate.com

Track an Order issue
Reported by GetHuman4874255
May 27th, 2020 - 5 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 4786 others
0 customers following this

Timeline

GetHuman4874255 started working on this issue
May 27th 1:52am

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