I placed an order with dhgate.com on **-**-**** in the amount of $***.** for * items. A...

GetHuman4850747's Problem With an Order issue with DHGate.com from May 2020

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The issue in GetHuman4850747's own words
I placed an order with dhgate.com on **-**-**** in the amount of $***.** for * items. A denim jean jacket and a pair of heels. The payment was submitted and taken from my bank account instantly. I still have not received a confirmation number or order number for my items I purchased. However I keep receiving emails from dhgate.com telling me to complete my order which I have done on **-**-****. I’ve been trying to get in contact with someone from company every day since. I need these items by the delivery date given of June *th. How can your company take payment from my bank and not provide confirmation or order number? Please help and fix immediately thank you

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DHGate.com

Problem With an Order issue
Reported by GetHuman4850747
May 21st, 2020 - 6 months ago
Not resolved
Seen by 16 customers so far
Similar issue to 4830 others
0 customers following this
Items needed
Name on the account
Address on the account
Email on the account
Order number

Timeline

GetHuman4850747 started working on this issue
May 21st 12:27am

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