I received my order, the dress received was nothing like the picture shown..disputed an...

GetHuman-jahzziwi's Refund a Charge issue with DHGate.com from January 2020

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I received my order, the dress received was nothing like the picture shown..disputed and I was offered to return item and they would send replacement... However I do not want a replacement I do not have time to wait one month to even receive replacement that may not be the same thing again... I only want a refund and need this confirmed that this is what is going to take place with a live representative not a computer system. Order **********

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DHGate.com

Refund a Charge issue
Reported by GetHuman-jahzziwi
Jan 9th, 2020 - a year ago
I have an issue with DHGate.com too
Not resolved
Seen by 2 customers so far
Similar issue to 4876 others
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Timeline

GetHuman-jahzziwi started working on this issue
Jan 9th, 2020 7:17pm

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