GetHuman-keyhear's Refund a Charge issue with DHGate.com from December 2019
Help with my DHGate.com issue
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The issue in GetHuman-keyhear's own words
I was trying to order these sneakers because I really like them ... I order a pair of Maison margiela Fusion sneakers for Christmas on the **th of December order ***********. I paid an extra money for Rush delivery through DHL so i would receive them before Christmas. I never received any updates or any tracking information on my order. I contacted the seller and he finally wrote me back today December **th and said that my shoes were stopped by customs and they were sent back but now the shoes that I ordered is now out of stock so I would like for my money to be put back on my card please
This is very frustrating because I really wanted my shoes for Christmas and I didn't receive them and they also have my money
I want my money put back on my card
* years I've spent a lot of money with you guys over the years that's why I'm a good customer
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