hello, on December *rd. an amount of $**.** *was withdrawn from my Citibank card. I was...

GetHuman-sallygzw's Problem With an Order issue with DHGate.com from December 2019

Help with my DHGate.com issue
The issue in GetHuman-sallygzw's own words
hello, on December *rd. an amount of $**.** *was withdrawn from my Citibank card. I was purchasing Timberland boots. It took my money but didn't give me a receipt but did say it would* be delivered on December *th.*Your web site was given to where my money went. Please help*Thank You*Sally Gaither

GetHuman-sallygzw did not yet indicate what DHGate.com should do to make this right.

How GetHuman-sallygzw fixed the problem
your company said i had no account , I did not exist. I was just about ready to cancel my credit card charge *when your Boots arrived. Please make it better to communicate or you can lose income .*Thank you*Sally
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DHGate.com

Problem With an Order issue
Reported by GetHuman-sallygzw
Dec 11th, 2019 - 2 years ago
Fixed
GetHuman-sallygzw shared how to fix
Seen by 11 customers so far
Similar issue to 4657 others
0 customers following this
Items needed
Name on the account
Address on the account
Email on the account
Order number

Timeline

GetHuman-sallygzw started working on this issue
Dec 11th, 2019 2:28pm
GetHuman-sallygzw confirmed the issue is fixed. Hooray!
Dec 14th, 2019 3:00pm