Hello sir*madam,*I have tried to contact with Dhgate.com via phone or email but i could...

GetHuman-azgharsa's customer service issue with DHGate.com from December 2019

Help with my DHGate.com issue
The issue in GetHuman-azgharsa's own words
Hello sir*madam,*I have tried to contact with Dhgate.com via phone or email but i could not find any specific number or email. I want to tell you that my Credit Card and ID has been stolen and someone has order*purchased from your website DHgate.com on **.**.** friday.*I have complained this to my nearest norwegian police station yesterday. *First of all i can give you my full name and address.*My name is Azghar Safi and my date of birth is **.**.**** originally from afghanistan but living in Norway right now. My address is *Street: Gressrudveien ** Postalcode: **** city: Str*mmen, Oslo Country: Norway*as well I am going to send you picture of my passport, id and the Credit Card picture and picture of my bank statement. *Could you please tell me who has purchased*used from my credit card and which address the order is going to send? I need these information to give to the police so they can catch these idiots. Please do not hesitate to contact me on my mobile number *********** or email me : *****@***.com**Looking forward to hear from you soon. **Many thanks*Azghar Safi

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DHGate.com

Customer service issue
Reported by GetHuman-azgharsa
Dec 1st, 2019 - 2 years ago
Fixed
Seen by 35 customers so far
Similar issue to 4542 others
0 customers following this
Items needed
Name on the account
Address on the account
Email on the account
Order number

Timeline

GetHuman-azgharsa started working on this issue
Dec 1st, 2019 10:56am
GetHuman-azgharsa indicated the issue is not fixed yet.
Dec 1st, 2019 3:10pm
GetHuman-azgharsa confirmed the issue is fixed. Hooray!
Dec 2nd, 2019 11:15am

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