On July **, **** I placed an order for * ** in Android no name tablets. I was updated u...

GetHuman-furbabie's customer service issue with DHGate.com from August 2019

Help with my DHGate.com issue
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Name on the account, Address on the account, Email on the account, and Order number
The issue in GetHuman-furbabie's own words
On July **, **** I placed an order for * ** in Android no name tablets. I was updated until it supposedly hit the states. There is no further update since August *, **** and now there is not even a purchase history of it. It was supposed to be delivered by August **, it is now the **rd, and the seller refuses to even read my messages. I have screenshots. When I ordered, it had * stars and rave reviews. Now all the ratings are * star with complaints very similar to mine. Plus there is no store, and it now says sold out. In your policy you state that you hold the money until delivery confirmation and that my money is safe and secure. According to the reviews, none of the others have been refunded as of yet. I want my money back. This seller is a liar, a theif and a scammer. Unbelievable that you would employ such people. I will not be making anymore purchases here and if I get my refund, uninstalling the app. It's been reported to Google as well.

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DHGate.com

Customer service issue
Reported by GetHuman-furbabie
Aug 22nd, 2019 - a year ago
Not resolved
Seen by 8 customers so far
Similar issue to 11897 others
0 customers following this

Timeline

GetHuman-furbabie started working on this issue
Aug 22nd, 2019 3:53pm
GetHuman-furbabie shared this issue with friends on Facebook
Aug 22nd, 2019 3:53pm
GetHuman-furbabie indicated the issue is not fixed yet.
Aug 22nd, 2019 3:54pm
GetHuman-furbabie indicated the issue is not fixed yet.
Aug 22nd, 2019 3:54pm
GetHuman-furbabie shared this issue with friends on Facebook
Aug 22nd, 2019 3:56pm

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