Well if you would look at the the account and see i have had some orders cancelled out some didnt the ones that did where due too not being able to verify my card an that of course was not my decision but then y'all cant even make where people customers can get ahold of anybody to fix problem so i dont even really care any more if yall dont wont my buisness & money there is other companies just like yall that dew.

GetHuman-byrdisre's customer service issue with DHGate.com from March 2019

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The issue in GetHuman-byrdisre's own words
Buy **** with my money my card if it wadnt ok me or my bank would of put a stop on it an if its that big of a deal you should of reached out to me thru phone or email not just cancelling my **** order. Yall got my lil boy mad at me he was waiting on some shoes so he's salty now. I just think yall handled very it very poorly an this is getting back too me like a week later but idk ... ***-*** off first order as cancelled dew to not being able to verify my card i sat on the phone for a good hour with your customer service who couldn't fix it then the link u sent me in the message from system didnt do anything
Are u serious... I guess maybe explain how or what I need to do to verify my card and not have this problem no more an if u could get a rush on my order
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DHGate.com

Customer service issue
Reported by GetHuman-byrdisre
Mar 28th, 2019 - 22d ago
I have an issue with DHGate.com too
Fixed
Seen by 7 customers so far
Similar issue to 470 others
0 customers following this
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Timeline
GetHuman-byrdisre started working on this issue
Mar 28th 12:41am
GetHuman-byrdisre indicated the issue is not fixed yet.
Mar 31st 7:30am
GetHuman-byrdisre indicated the issue is not fixed yet.
Mar 31st 7:53am
GetHuman-byrdisre indicated the issue is not fixed yet.
Mar 31st 7:59am
GetHuman-byrdisre indicated the issue is not fixed yet.
Mar 31st 8:00am
GetHuman-byrdisre indicated the issue is not fixed yet.
Mar 31st 8:00am