Got no help the retun refund would mot let me opem camera for photo evidence so i quess ***** me will never order from this scam again

GetHuman-bigjsamp's customer service issue with DHGate.com from March 2019

6 views | 279 similar | 0 following
Help with my DHGate.com issue
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DHGate.com doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-bigjsamp will need to dig through the advice provided by DHGate.com, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-bigjsamp can let us know if they help or not.
The issue in GetHuman-bigjsamp's own words
Get refund for wrong items sent to me ... I ordered * shirts size *xl I'm a *xl but ordered *xl to make up for smaller Chinese size they are both tiny one is so small it won't fit my ***pound girlfriend and the other is a tiny bit bigger but I try to do a refund but you have to take picture but when you click on camera on the site it will not open so you can't take pic tryed talking on there chat line for days no help and if you don't get a rep in certain amount of time it closes the chat what can i do I feel like I'm being scammed
There return refund process is a joke and a pain in the ads you should be able to speak to someone and not have to text
My money back
I've always pay never return but the one time I need to i cant
Tried every option
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DHGate.com

Customer service issue
Reported by GetHuman-bigjsamp
Mar 27th, 2019 - 2 years ago
Fixed
Seen by 6 customers so far
Similar issue to 279 others
0 customers following this
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Timeline

GetHuman-bigjsamp started working on this issue
Mar 27th, 2019 10:08pm
GetHuman-bigjsamp shared this issue with friends on Facebook
Mar 27th, 2019 10:09pm
GetHuman-bigjsamp indicated the issue is not fixed yet.
Mar 31st, 2019 12:25am
GetHuman-bigjsamp indicated the issue is not fixed yet.
Mar 31st, 2019 12:33am
GetHuman-bigjsamp indicated the issue is not fixed yet.
Mar 31st, 2019 12:33am