I ordered a pair of sneakers for my Boyfriend I went with the cm measurements. Measurin...

GetHuman2463744's customer service issue with DHGate.com from March 2019

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The issue in GetHuman2463744's own words
I ordered a pair of sneakers for my Boyfriend I went with the cm measurements. Measuring his foot and going by their measurements and what size to get according to the length of his foot. Their sizing was inaccurate. The shoes he received were * size too small and the seller no longer seems to exist on DHGate. I can’t find the listing and I can’t get in touch with the seller. I like the shoes but I need to return them and order a bigger size
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DHGate.com

Customer service issue
Reported by GetHuman2463744
Mar 12th, 2019 - 5 mons ago
I have an issue with DHGate.com too
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Seen by 2 customers so far
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Timeline
GetHuman2463744 started working on this issue
Mar 12th 7:14pm