order no ********* I have received*my order and i am very DISATISFIED with the product...

GetHuman-jaalande's customer service issue with DHGate.com from February 2019

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The issue in GetHuman-jaalande's own words
order no ********* I have received*my order and i am very DISATISFIED with the product I sent the seller * emails requesting them new machine*heads they did not even reply I advised you of this and you have not replied.*the seller in his advert said the guitar was exactly like the picture it was not and the overall quality is poor.*A professional guitar seller would ensure the instrument was properly set up for tuning this company not this one.*Please advise what action is to be taken Because I am also a luthier I can rectify tha problems but the cost would be approximately £***
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Customer service issue
Reported by GetHuman-jaalande
Feb 28th, 2019 - 3 mons ago
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GetHuman-jaalande started working on this issue
Feb 28th 4:19pm
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Feb 28th 4:26pm