I purchased a glass jar with the silver lid in a **ml and I received ** out of the ** j...

GetHuman-sasc's customer service issue with DHGate.com from February 2019

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The issue in GetHuman-sasc's own words
Get them replaced immediately I have customers waiting. ... I purchased a glass jar with the silver lid in a **ml and I received ** out of the ** jars ** jars are broken. I took them to the post office with the lid so they could see the glass in the lids and they told me to contact you and let you know that they are broken. *I need them replaced.**I may have to go to a plastic Jar.*But for now I have ** broken jars I need replaced.*I will send them to you if you will give me a place to send them to.
I want them replaced or my money back for the full ** jars.*I can’ just use a few a them and nineteen were broken that was ridiculous.
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DHGate.com

Cosmetic Jars
Customer service issue
Reported by GetHuman-sasc
Feb 18th, 2019 - 8 mons ago
I have an issue with DHGate.com too
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GetHuman-sasc started working on this issue
Feb 18th 9:54am