How old are some sneakers and I ordered them in November and never have received them a...

GetHuman515540's customer service issue with from January 2019

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The issue in GetHuman515540's own words
How old are some sneakers and I ordered them in November and never have received them and I got an email saying that to pick out another color will I pick out another color and still have not received them now he wants to give me my money back there's no way for me to get my money back because he doesn't have a refund but I've been trying to get my money and it always seems to be a problem it's $** and I would like my money that's been over almost two and a half months and that's not fair to me I really been really patient and my patience is wearing thin I just want my money back so how do we solve this problem
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Customer service issue
Reported by GetHuman515540
Jan 3rd, 2019 - 4 mons ago
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GetHuman515540 started working on this issue
Jan 3rd 8:17am