Hello, I have made a purchase on October ** which has been over a month now. I have los...

GetHuman-youssraa's customer service issue with DHGate.com from November 2018

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The issue in GetHuman-youssraa's own words
Hello, I have made a purchase on October ** which has been over a month now. I have lost full access to the email I used for the account and contact the seller in any way... I do have proves that I payed for the item and I also have the sellers name. I have taken screenshots for everything. I would truly appreciate if I could hear back from you as fast as possible as the amount I have payed is not really small ($**)
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DHGate.com

Customer service issue
Reported by GetHuman-youssraa
Nov 30th, 2018 - 6 mons ago
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GetHuman-youssraa started working on this issue
Nov 30th, 2018 7:44am
GetHuman-youssraa indicated the issue is not fixed yet.
Dec 4th, 2018 8:03am