My name is Craig Ebert. Last Friday I Ordered a MacBook Air laptop, price on site said...

GetHuman1636387's customer service issue with DHGate.com from November 2018

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Help with my DHGate.com issue
GetHuman1636387's next move: go to the DHGate.com help center.
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The issue in GetHuman1636387's own words
My name is Craig Ebert. Last Friday I Ordered a MacBook Air laptop, price on site said brand new $*.**. Even screenshot the transaction so there couldnt b a dispute. Paid with my card, few days later received in email saying payment failed. Only way to afford a laptop for my daughter for Xmas is to get that deal. I don’t know the issue or what I can do to make this purchase but need help ASAP. Reach me at **********
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DHGate.com

Customer service issue
Reported by GetHuman1636387
Nov 27th, 2018 - 9 mons ago
I have an issue with DHGate.com too
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Seen by 9 customers so far
Similar issue to 3579 others
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Timeline
GetHuman1636387 started working on this issue
Nov 27th, 2018 12:56pm
GetHuman1636387 indicated the issue is not fixed yet.
Dec 2nd, 2018 1:34pm
GetHuman1636387 indicated the issue is not fixed yet.
Dec 2nd, 2018 1:35pm