I bought two jerseys a lonzo ball jersey which is yellow, and I bought a Jason Tatum je...
GetHuman1628905's customer service issue with DHGate.com from November 2018
Help with my DHGate.com issue
First: share to improve GetHuman1628905's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1628905's next move: go to the DHGate.com help center.
DHGate.com doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1628905 will want to follow the link below to head to their help center. We will check on GetHuman1628905 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1628905 may need:
Name, Email, Phone number or other identifying information
The issue in GetHuman1628905's own words
I bought two jerseys a lonzo ball jersey which is yellow, and I bought a Jason Tatum jersey, the new Celtics city jersey. I paid for them and then I accidentally hit cancel order and I want to recover both the orders. I cancelled them because I didn't think the payment went through because I had been trying to buy them but it wasn't going through. So I checked my bank then I saw that dhgate took money out of my account. So I want to recover those orders and have them shipped to me as soon as possible. Thanks
GetHuman1628905 did not yet indicate what DHGate.com should do to make this right.
I have an issue with DHGate.com too
How GetHuman1628905 fixed the problem
We are waiting for GetHuman1628905 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.