I received a small envelope with SOCKS instead of the SHOES I purchased under that trac...

GetHuman1310503's customer service issue with DHGate.com from October 2018

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The issue in GetHuman1310503's own words
I received a small envelope with SOCKS instead of the SHOES I purchased under that tracking number. *ARE MY SHOES STILL COMING???*How can you promise me my orders will be completed CORRECTLY and on time? It’s an order of * items and it cost over $*** usd. *Tracking* LY*********CN**PLEASE LET ME KNOW WHAT THE STATUS IS ON ALL ITEMS PURCHASED. I HAVE NOT RECEIVED ANY SO FAR. **THANK YOU, *Rikki Rawski
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DHGate.com

Customer service issue
Reported by GetHuman1310503
Oct 10th, 2018 - a mon ago
I have an issue with DHGate.com too
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Seen by 5 customers so far
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GetHuman1310503 started working on this issue
Oct 10th 6:12pm