The money was taken from my card but the order was not sent on the contrary The seller...

GetHuman-suamyl's customer service issue with DHGate.com from September 2018

Help with my DHGate.com issue
The issue in GetHuman-suamyl's own words
The money was taken from my card but the order was not sent on the contrary The seller says it was canceled
GetHuman-suamyl did not yet indicate what DHGate.com should do to make this right.
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DHGate.com

Customer service issue
Reported by GetHuman-suamyl
Sep 20th, 2018 - a mon ago
I have an issue with DHGate.com too
Fixed
Seen by 4 customers so far
Similar issue to 2317 others
0 customers following this
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Timeline
GetHuman-suamyl started working on this issue
Sep 20th 12:41pm
GetHuman-suamyl indicated the issue is not fixed yet.
Sep 21st 1:08pm