I had placed two orders for two pairs of athletic shoes. And dhgate deleted my order hi...
GetHuman-kellymmt's customer service issue with DHGate.com from September 2018
Help with my DHGate.com issue
First: share to improve GetHuman-kellymmt's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-kellymmt's next move: go to the DHGate.com help center.
DHGate.com doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-kellymmt will want to follow the link below to head to their help center. We will check on GetHuman-kellymmt later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-kellymmt may need:
Name, Email, Phone number or other identifying information
The issue in GetHuman-kellymmt's own words
I had placed two orders for two pairs of athletic shoes. And dhgate deleted my order history so I cant apply for a refund without my order numbers. The gold soccer cleats I have already returned and the blue nikes They noted that they were sold out after I had already placed the order. To whom it concerns please take care of my full refunds for the two orders of athletic shoes and deposit back into my Fifththird bank account. My phone ***-***-**** and my email is *****@***.com* Thank you, Kelly Myers
GetHuman-kellymmt did not yet indicate what DHGate.com should do to make this right.
I have an issue with DHGate.com too
How GetHuman-kellymmt fixed the problem
We are waiting for GetHuman-kellymmt to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.