You have got to fix this for me. It is my daughter's wedding and the cards have which I order have not arrived yet. Payment has been done promptly. Attend to this problem and set it right SOS.
GetHuman1041164's customer service issue with DHGate.com from August 2018
Help with my DHGate.com issue
The issue in GetHuman1041164's own words
I was trying to order wedding cards for the wedding of my daughter. ... I have not received my delivery of invitation cards.The payment was made in JULY.The shipment method is Yenwen.My tracking no.is UE*********YP.
I have lost my money and not received any product. To top it all they don't have the courtesy to get back to me and explain.
I want the order that I placed or the cash returned to me.
New. And expected better service . If I was an old customer would have known your wrong ways and would never have placed an order with you.
Tried live chat, e mail, telephone call all.
I have an issue with DHGate.com too
How GetHuman1041164 fixed the problem
We are waiting for GetHuman1041164 to fix the problem and share the solution with the rest of us customers.
Please help with my DHGate.com issue
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.