You have got to fix this for me. It is my daughter's wedding and the cards have which I order have not arrived yet. Payment has been done promptly. Attend to this problem and set it right SOS.

GetHuman1041164's customer service issue with DHGate.com from August 2018

10 views | 1872 similar | 0 following
Help with my DHGate.com issue
GetHuman1041164's next move: find and follow the right step-by-step guide.
DHGate.com doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1041164 will need to dig through the advice provided by DHGate.com, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman1041164 can let us know if they help or not.
The issue in GetHuman1041164's own words
I was trying to order wedding cards for the wedding of my daughter. ... I have not received my delivery of invitation cards.The payment was made in JULY.The shipment method is Yenwen.My tracking no.is UE*********YP.
I have lost my money and not received any product. To top it all they don't have the courtesy to get back to me and explain.
I want the order that I placed or the cash returned to me.
New. And expected better service . If I was an old customer would have known your wrong ways and would never have placed an order with you.
Tried live chat, e mail, telephone call all.
How GetHuman1041164 fixed the problem

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I made ** deliveries and only received a payment of $*.**. I spent more then that...* people on my invite list did not receive their invitations
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DHGate.com

Invitation cards
Customer service issue
Reported by GetHuman1041164
Aug 27th, 2018 - 3 years ago
Fixed
Seen by 10 customers so far
Similar issue to 1872 others
0 customers following this
Items needed
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Timeline

GetHuman1041164 started working on this issue
Aug 27th, 2018 1:01pm
GetHuman1041164 indicated the issue is not fixed yet.
Aug 27th, 2018 2:05pm
GetHuman1041164 indicated the issue is not fixed yet.
Aug 28th, 2018 2:14pm
GetHuman1041164 indicated the issue is not fixed yet.
Aug 30th, 2018 2:05pm
GetHuman1041164 indicated the issue is not fixed yet.
Aug 30th, 2018 2:11pm

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