What happen to order I placed have not received it

GetHuman-swansonb's customer service issue with DHGate.com from August 2018

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The issue in GetHuman-swansonb's own words
The problem: What happen to order I placed have not received it
GetHuman-swansonb did not yet indicate what DHGate.com should do to make this right.
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DHGate.com

Customer service issue
Reported by GetHuman-swansonb
Aug 25th, 2018 - 4 mons ago
I have an issue with DHGate.com too
Fixed
Seen by 12 customers so far
Similar issue to 1847 others
0 customers following this
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Timeline
GetHuman-swansonb started working on this issue
Aug 25th 12:15am
GetHuman-swansonb indicated the issue is not fixed yet.
Aug 28th 1:27am
GetHuman-swansonb indicated the issue is not fixed yet.
Aug 28th 1:30am
GetHuman-swansonb indicated the issue is not fixed yet.
Aug 28th 1:30am
GetHuman-swansonb indicated the issue is not fixed yet.
Aug 28th 1:33am
GetHuman-swansonb indicated the issue is not fixed yet.
Aug 28th 1:36am
GetHuman-swansonb indicated the issue is not fixed yet.
Aug 28th 1:43am
GetHuman-swansonb indicated the issue is not fixed yet.
Aug 28th 10:20am
GetHuman-swansonb indicated the issue is not fixed yet.
Aug 28th 10:21am