Hi this is aLLIYa Harris and I recently ordered a Watch from you guys on my friends ac...
GetHuman996970's customer service issue with DHGate.com from August 2018
Help with my DHGate.com issue
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GetHuman996970's next move: find and follow the right step-by-step guide.
DHGate.com doesn't have a customer phone number that is answered by an agent. Instead, GetHuman996970 will need to dig through the advice provided by DHGate.com, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman996970 can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if DHGate.com has better answers for you: DHGate.com Help Center
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The issue in GetHuman996970's own words
Hi this is aLLIYa Harris and I recently ordered a Watch from you guys on my friends account because I don’t have an account with you guys using my debit card and after I made the purchase it took them out money right out of my bank account and then when my friend went to log back in online it was asking for extra verification for the payment verification and when I called my bank because something was off my bank said it looks sketchy Wendi was asking for like a certain code that I had to get from my bank or to send a picture of my debit card my bank said that’s not normal since you guys already took the money on my account and I need somebody to contact me as soon as possible because I ordered a watch me guys I was over and around about $*** before taxes like round it out And my main concern is I need that watch if I don’t get it I will be filing a dispute your website if you could have somebody personally contact me a good call back number is ***.***.**** thanks
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