I ordered before I read the reviews and I just want to cancel the order

GetHuman-inglemat's customer service issue with DHGate.com from June 2018

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The issue in GetHuman-inglemat's own words
The problem: I ordered before I read the reviews and I just want to cancel the order
GetHuman-inglemat did not yet indicate what DHGate.com should do to make this right.
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I am unable to review my order or track it.I placed an order with dhgate.com, *********. I have tried "chat" option * times...
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DHGate.com

Customer service issue
Reported by GetHuman-inglemat
Jun 25th, 2018 - 5 mons ago
I have an issue with DHGate.com too
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Seen by 2 customers so far
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Timeline
GetHuman-inglemat started working on this issue
Jun 25th 3:00pm