I ordered before I read the reviews and I just want to cancel the order

GetHuman-inglemat's customer service issue with DHGate.com from June 2018

2 views
 | 
938 similar
 | 
0 following
Help with my DHGate.com issue
Before contacting them, items GetHuman-inglemat may need:
Name, Email, Phone number or other identifying information
GetHuman-inglemat's next move: go to the DHGate.com help center.
DHGate.com doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-inglemat will want to follow the link below to head to their help center. We will check on GetHuman-inglemat later to make sure it's all set or try to help escalate.
The issue and preferred resolution, in GetHuman-inglemat's own words:
The problem I ran into: I ordered before I read the reviews and I just want to cancel the order
I trust that DHGate.com will make this right and come up with a resolution that is fair.
Help with my DHGate.com issue
Follow this to see how it gets fixed
Find similar issues & what fixed it
Follow 3 or more issues like yours to increase the chances that another customer helps you find the right answer.
I am unable to review my order or track it.I placed an order with dhgate.com, *********. I have tried "chat" option * times. No response. I...
Do you have a customer issue as well?
We can help you get DHGate.com's attention and get better help faster. Tap below to get started.
Having DHGate.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would DHGate.com email you?
This email address isn't valid
Follow this issue
See how GetHuman-inglemat fixes it.
This email address isn't valid

DHGate.com

Customer service issue
Reported by GetHuman-inglemat
Jun 25th, 2018 - 2 mons ago
I have an issue with DHGate.com too
Not resolved
Seen by 2 customers so far
Similar issue to 938 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-inglemat started working on this issue
Jun 25th 3:00pm