I have made several orders and money was taken out of my account but I have received s...

GetHuman-leidaroo's customer service issue with DHGate.com from May 2018

Help with my DHGate.com issue
The issue in GetHuman-leidaroo's own words
I have made several orders and money was taken out of my account but I have received several emails saying that I have not confirmed my payment which is not true because money was taken out now either I want a refund or I want the product because the seller is being really demanding and saying I have not paid which is very false this was my first time using this online store and I am very unhappy because I want my money back or my item
GetHuman-leidaroo did not yet indicate what DHGate.com should do to make this right.
I have an issue with DHGate.com too
How GetHuman-leidaroo fixed the problem
We are waiting for GetHuman-leidaroo to fix the problem and share the solution with the rest of us customers.
Please help with my DHGate.com issue
Do you have a customer issue as well?
We can help you get DHGate.com's attention and get better help faster. Tap below to get started.
Having DHGate.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would DHGate.com email you?
This email address isn't valid

DHGate.com

Customer service issue
Reported by GetHuman-leidaroo
May 11th, 2018 - 10 mons ago
I have an issue with DHGate.com too
Not resolved
Seen by 5 customers so far
Similar issue to 682 others
0 customers following this
Items needed
Name, Email, Phone number or other identifying information
Timeline
GetHuman-leidaroo started working on this issue
May 11th, 2018 5:06am
GetHuman-leidaroo indicated the issue is not fixed yet.
May 12th, 2018 12:25am
GetHuman-leidaroo indicated the issue is not fixed yet.
May 12th, 2018 12:26am