I made a purchase yesterday and I was told that my card got declined. Just checked int...

GetHuman638007's customer service issue with DHGate.com from April 2018

Help with my DHGate.com issue
The issue in GetHuman638007's own words
I made a purchase yesterday and I was told that my card got declined. Just checked into my account and money was taken out .just would like to know if I will be getting what I purchased
GetHuman638007 did not yet indicate what DHGate.com should do to make this right.
I have an issue with DHGate.com too
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DHGate.com

Customer service issue
Reported by GetHuman638007
Apr 28th, 2018 - 6 mons ago
I have an issue with DHGate.com too
Not resolved
Seen by 6 customers so far
Similar issue to 2816 others
0 customers following this
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Timeline
GetHuman638007 started working on this issue
Apr 28th 6:29pm
GetHuman638007 indicated the issue is not fixed yet.
Apr 29th 8:26pm